Announcements

Christopher
Christopher
February 16, 2017 114 likes 86 replies

Hello my iOS friends

Over the last 12 months we have been consolidating our seven different apps into just two. This is to streamline our costs and shorten upgrade cycles.

Last year we successfully consolidated our Android apps.

On Monday we start the process of consolidating our iOS apps. It is a complex task so please hang in there with us...it should only take a day or two.

When we are finished...

1. All our iOS users will be on the BLACK ICON app
2. We will no longer support the iPad app
3. We will no longer support the iOS WHITE ICON app

Please follow these instructions carefully:

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BLACK icon (version 12.2.12)
Insight Timer - Meditation App

Do nothing. Continue as normal.

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WHITE icon (version 3.2.11)
Insight Timer - Guided Meditations

THIS APP IS BEING RETIRED

1. Follow the instructions which will appear in your app on Monday
2. Download our Black icon app (version 12.2.12)
3. Log in using your normal username and password
4. Verify that your presets, bookmarks, purchases etc are visible
5. Delete the white icon app
6. Continue as normal

Once you're on the new app you will notice a new stats interface and integration with Apple Health.

NOTE: There are no costs associated with this process. You do not have to repurchase anything. If your purchases do not transfer across send an email to help@insight.co (not .com) and our team will restore them manually.

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IPAD (version 8.1.8)
Insight Timer for iPad - Meditation Timer

THIS APP IS BEING RETIRED.

You will still be able to use Insight Timer on your iPad, but with the primary app named "Insight Timer - Meditation App".

1. Follow the instructions which will appear in your app on Monday
2. Download our Black icon app (version 12.2.12)
3. Log in using your normal username and password
4. Verify that your presets, bookmarks, purchases etc are visible
5. Delete the white icon app
6. Continue as normal

Once you're on the new app you will notice a new timer, integration with Apple Health, and a new stats interface.

NOTE: There are no costs associated with this process. You do not have to repurchase anything. If your purchases do not transfer across send an email to help@insight.co (not .com) and our team will restore them manually.

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Many thanks
Christopher